1. Introduction
    These Terms of Use set out in this section apply to your use of the Website www.freedirectoryenquiries.com (the “Website”) and to our 0800 100 100 free directory enquiries service (the “Service”). The Website and the Service are operated by Free Directory Enquiries Ltd, a company registered in England and Wales under number 5934090 (the “Company”). We have taken care to ensure the accuracy of the information and material contained on the Website but the Company assumes no responsibility for, nor gives any guarantee, undertaking or warranty concerning the accuracy, completeness or up to date nature of the information provided on the Website nor does it accept any liability whatsoever arising from any errors or omissions on the Website.
  2. Acceptance of terms
    Your access to the Website and your use of the Service are subject to these terms and conditions, our Privacy Policy and any other terms contained on our Website (together referred to in this section as “Terms of Use”). By accessing this Website or by using the Service, you agree to the Terms of Use. The Company reserves the right to change the Terms of Use from time to time and we will publish any changes on the Website. Your use of the Website and the Service will always be subject to the then current version of the Terms of Use appearing on the Website at the time of such use.
  3. Intellectual Property
    The content included on this Website including text, graphics, photographs, logos and other designs, ring tones, audio and video clips are, unless specified otherwise, the property of the Company and are protected by copyright and/or other intellectual property laws. Any unauthorised use of these materials is in breach of such laws. You may view these materials and use them for personal, non-commercial purposes but, except as expressly provided in these Terms of Use, the Company does not grant any express or implied right to you in respect of the materials and services on the Website. Except as specifically permitted, no portion of the information on this Website may be reproduced in any form or by any means without the prior written permission of the Company. Text, images, designs, logos, graphics and the selection, and presentation and arrangement of materials and the overall design and layout of this Website are the copyright of the Company.
  4. Charges
    The Company does not charge users to access this Website or to use the Service. The Company is not, however, liable for any charges which a user may incur from third parties, including, without limitation, charges made by mobile phone companies to their customers who access Free Directory Enquiries from mobile phones. Users of the Service will be asked to confirm their agreement to receive a promotional message or advertisement from one of our sponsors prior to receiving the number or numbers requested. If such agreement is not confirmed when requested, the number cannot be provided. You are not obliged to accept any offer made by any such sponsor in any such promotional message or advertisement.
  5. Use of Website
    You may view, download and print the materials available on this Website subject to the following conditions: 5.1 the materials may be used solely for personal, informational, internal or non-commercial purposes; 5.2 the materials may not be modified or altered in any way; and 5.3 the materials on the Website may not be distributed to other persons. The rights granted to you in this paragraph do not constitute a licence or a transfer of title to any of the materials on this Website. The rights specified above to view, download and print materials available on the Website are not applicable to the design or layout of the Website itself, which are protected by copyright and intellectual property laws.
  6. Use of the Service
    The Service is available free of charge to the Company’s customers for their personal, non-commercial purposes. The Company may withhold the Service from any user whom they believe on reasonable grounds to be using or attempting to use the Service for commercial purposes.
  7. Competitions
    If you enter a competition with us or one of our sponsors through this Website or via our Service then such competition will be governed by our Competition Rules which you may review here.
  8. Warranties and disclaimers
    All materials and services on the Website and the Service are provided by the Company "as is" without warranty of any kind, either express or implied, other than such implied warranties as to quality of service which cannot by law be excluded. Without limiting the foregoing, the Company makes no warranty that the numbers provided via the Service will be accurate in every case. The Website may include technical or other mistakes, inaccuracies or typographical errors, and the Company may make changes to the materials and services on the Website at any time without notice. This Website may contain links to third party Websites that are not under the Company’s control. The Company makes no representations whatsoever about any other Website to which you may have access through the Website. When you access a Website beyond the Company's control you do so at your own risk and the Company is not responsible for the accuracy or reliability of any information, data, advice or statements made on such Websites or for the quality of any products or services available on such Websites. These links are provided merely as a convenience and the inclusion of such links does not imply that the Company endorses or accepts any responsibility for the content or uses of such Websites. The Company is not responsible for the content of any advertising placed by its sponsors either on the Website or on Service and no warranties of any kind are made by the Company in relation to any goods or services thereby promoted.
  9. Indemnity
    You agree to indemnify the Company, its affiliates, sponsors, providers, officers and employees from and against any claims, costs, losses, damages and expenses (including legal fees reasonably incurred) arising out of your use of the Website or the Service and any breach by you of these Terms of Use.
  10. Severability
    If any of the Terms of Use shall be determined to be illegal, invalid or otherwise unenforceable by reason of law then, to the extent that any such term is found to be illegal, invalid or unenforceable, the remainder of the Terms of Use shall nevertheless continue to be binding and enforceable.
  11. Governing Law
    The above Terms of Use shall be governed by English Law and subject to the exclusive jurisdiction of the courts in England and Wales. If you have any questions regarding our Terms of Use, please contact us in writing either by e-mail (info@freedirectoryenquiries.com) or to Free Directory Enquires Ltd., 11-15 Betterton Street, London WC2H 9BP.
0800 100 100